Job Title : Infrastructure Reliability Specialist
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This role focuses on ensuring the stability and dependability of our network infrastructure.
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Main Responsibilities :
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- Firmware upgrades to mitigate operational risks and enhance network performance.
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Config refreshes to unblock new capacity and bring devices to a managed state.", "
Supporting operational tickets to respond to critical customer incidents.", "
Automation of routine tasks using scripts and tools.", " ", "
Key Deliverables : ", " ", "
Complete 60 firmware upgrades per month.", "
Execute 30 config confirmations monthly to maintain fleet updates.", " ", "
Requirements : ", " ", "
Demonstrated experience with firmware / config updates and automation tools.", "
Adherence to change management process, including pre-change review and backout plans.", "
Comprehensive documentation of changes, validation steps, and lessons learned.", " ", "
Working Hours : North America – 7 AM PST to 4 PM PST