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Tata Consultancy Service “Guadalajara"

Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model.

We are hiring "SRE Engineer"

What you need?

• Hands-on experience in incident and change management via ServiceNow.
• Hands-on experience in monitoring tools, observability dashboards – AppDynamics.
• Strong development, scripting experience for automation and self-healing.
• Capability to implement alert filtering, dynamic thresholds and suppression rules – AppDynamics.
• Adherence to RCA and incident tracking frameworks.
• Experience with proactive incident trend analysis and log correlation.
• Proven experience in application support and issue resolution in .NET-based production environments.
• Experience with proactive monitoring, alert tuning, and noise suppression strategies.
• Capability to build self-healing automation or recovery scripts for recurring issues.

Competence in analyzing telemetry / logs for behavior, event log management and pattern detection.