We are Hiring! Join a different team, a different BPO.
Job Title : Intake Specialist (Customer Service Representative)
Location : On Site - Parques de San Felipe
Monthly Gross Salary : 20,300 mxn
MUST have : Customer service experience (call center) and Advanced English Level.
Schedule : 8 hours + lunch + 2 days off
This is a role for Customer service functions, in a legal environment.
Responsibilities
- Conduct consultations for potential cases
- Sign up new clients electronically
- Set initial clinic appointments
- Review inquiry calls / emails
- Process and file legal documents
- Meet walk-in clients & communicate with partner firms
- Data entry and case documentation
Skills & Qualifications :
Multi-tasking in fast-paced environmentsOrganizational & tech proficiencyMicrosoft Word, Outlook, DocuSignExcellent client service skillsAdditional Benefits :
A monthly lunch hosted by the client, at a restaurant chosen by the team, which varies each month.Evaluations after 6 months where you can earn a 2% to 3% salary increase, for a total of 5% per year.Quarterly $50 bonus for meeting metrics