OpenStack Engineering Manager

Overview

OpenStack Engineering Manager at Canonical. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders across many sectors. The company is founder-led, profitable, and growing. This globally remote role is with the BootStack team, which designs, builds, and operates modern distributed systems on private infrastructure for customers. You will work with the latest technology in a fast-paced engineering environment, focusing on day-to-day managed services for customer environments and ongoing product improvement, in collaboration with customers, product engineering, and operations.

Location : This is a globally remote role.

The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack and beyond, you will work with the latest technology in a fast-paced engineering environment. As a Cloud Engineering Manager for the BootStack team, you will manage engineers who oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations, and ongoing product improvement engineering. Collaboration with customers, product engineering, and operations is critical to success.

Responsibilities

• Manage a growing engineering team to optimise the quality and velocity of both development and operations
• Identify and measure team health indicators
• Implement disciplined engineering and operations processes
• Represent the BootStack team with stakeholders, customers, and external teams
• Ensure proper team focus on priorities, milestones, and deliverables
• Work to meet service level agreements with customer deployments around the globe
• Deliver quality managed services in a consistent, timely manner

Qualifications

What we offer

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company behind Ubuntu, a key open-source project and platform for AI, IoT, and the cloud, we recruit on a global basis and maintain high standards. Most colleagues have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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