Senior Systems Engineer - Linux

Thomson Reuters is seeking a Senior Systems Engineer to support Unix/Linux operating systems across both on-premises and cloud environments. This role requires strong Level 2 (L2) operational expertise, with responsibility for maintaining system availability, troubleshooting and resolving incidents, and supporting day-to-day cloud and network operations for Unix/Linux platforms.

About The Role

In this opportunity as a Senior Systems Engineer/Linux Administrator, you will:

• Provide skilled technical support/delivery capability, with minimal supervision, for the current and future design, testing, delivery, support, and maintenance of production services in the technical operations environment.
• Provide technical and procedural consistency within a team focused on the implementation, service delivery and support of products, systems & networks.
• Contribute to initiatives for driving down incident rates and working with first line operations (and operations engineers within specialist functional teams, working with 2nd line operations) to improve service recovery times.
• Adhere to the implementation process to ensure that all aspects of operability are delivered whilst ensuring that existing service levels are maintained or improved.
• Work in close liaison with various operational, project, development and product teams as well working within the Service Organization to ensure ongoing service delivery and support can be maintained to agreed service levels.

About You

You're a fit for the role of Senior Systems Engineer/Linux Administrator if your background includes:

• 6+ Years of Relevant Experience as a Senior System Engineer - L2 Support
• Experience with remote management of Linux systems located in various datacenters across the world.
• Experience with recovering incidents, implementing changes, participate in strategic projects.
• Experience with system upgrades such as firmware, OS, application, and security patch evaluation and deployment.
• Experience with coordination with hardware vendors for hardware related issues Providing support and assisting other groups in problem resolution.
• Extensive Linux systems administration experience Working knowledge involving volumes from SAN and NAS, clear understanding of CIFS and NFS protocols.
• Hands on experience in resolving system performance issues, root cause analysis and complex problems.

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com