Graduate HR Generalist - AMER

Canonical is a leading provider of open‑source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1,200+ colleagues in 75+ countries and very few office‑based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder‑led, profitable and growing.

Location

This role will be based remotely in the AMER region.

Responsibilities

• Provide HR support by answering team members’ questions and responding to requests regarding their employment and contracts, escalating when necessary. Requests may include information about the new starter process and onboarding, questions regarding global benefits, employment verifications, and other general inquiries.
• Maintain our HRIS, ensuring a high degree of accuracy and timeliness in processing all team member changes and new joiners.
• Own global projects (e.g., engagement, training or culture initiatives).
• Partner with managers and employees, supporting HR processes and driving the people strategy for your areas of responsibility.
• Work as a truly global partner to colleagues, especially leads, managers and executives.
• Process new hires, including country‑specific onboarding documentation, creation of files, systems set‑up, and coordination of introductory reviews.
• Provide support to employees for the enrollment and processing of benefits and the payroll process, ensuring monthly data is provided on time and is accurate.
• Liaise with payroll to guarantee smooth salary payments.
• Create purchase orders for internal departments.
• Conduct regular audits of employment files and systems to ensure they are up‑to‑date, accurate, and GDPR compliant.
• Continuously work to improve our processes, spotting areas where we can enhance the function.

What We Are Looking For

• Track record of exceptional achievement from high school and graduate studies.
• Internship experience working in an HR/People team is beneficial, preferably in the technology industry.
• Excellent verbal and written communication skills.
• Ability to prioritize complex workloads, manage time effectively and work well under pressure.
• Self‑motivated and results‑oriented with a clear focus on accuracy.
• High level of honesty, integrity, and ability to handle confidential data.
• Flexible attitude and easily adaptable to change.
• Willingness to take the initiative and provide suggestions and ideas to contribute to the success of the role/team.
• Ambitious to grow your career within HR.
• Willingness to travel up to 4 times a year for internal events.
• Fluent in Spanish and/or Portuguese a plus.

What We Offer

• Distributed work environment with twice‑yearly team sprints in person.
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Employee Assistance Programme.
• Opportunity to travel to new locations to meet colleagues.
• Priority Pass, and travel upgrades for long‑haul company events.

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence – in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is a equal‑opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.