Gerente general de calidad

The Quality Manager for the Monterrey Facility is responsible for ensuring product and process quality across all manufacturing operations within the site. This role manages the execution of Quality Management System (QMS) standards, customer requirements, and corporate quality procedures while leading a multidisciplinary quality team. The position drives continuous improvement, maintains ISO certifications, and ensures compliance with standards to achieve operational excellence.

Job Description

Key Responsibilities

• Manage and oversee quality operations for the Monterrey manufacturing facility, ensuring compliance, and customer requirements.
• Lead and develop the Quality team, including engineers, inspectors, and system specialists, ensuring alignment with corporate processes and site objectives.
• Act as site representative for the Quality Management System (ISO 9001, 14001, 45001), ensuring compliance, continuous improvement, and readiness for internal and external audits.
• Monitor quality performance metrics (Scrap, FPY, Rework, CCR, PRS, PCS, Audit Plans, Calibration, Quarantine aging, etc.) and implement corrective actions to achieve target performance.
• Lead root cause analyses (RCA, 8D, A3) for nonconformities, ensuring timely and sustainable corrective actions.
• Manage supplier quality activities related to incoming inspections, quarantines, and material disposition.
• Approve or reject deviations, concessions, and product rework authorizations according to corporate procedures.
• Maintain and manage calibration programs, inspection instructions, and process controls for manufacturing and assembly areas.
• Ensure all Quality documentation and process controls are current, accurate, and aligned with customer and regulatory requirements.
• Coordinate Management Reviews, Internal Audits, and Compliance Meetings with the Senior Manufacturing Quality AMCS Region and relevant stakeholders.
• Support regional and corporate initiatives, audits, and reporting related to Quality and QMS systems.

Skills & Capabilities

Experience Desired