Digital Sales Leader

Job Overview : \We are seeking an experienced Ecommerce Director to lead our e-commerce strategy, enhance online business performance, and optimize the digital shopping experience for consumers.

\Main Responsibilities : \\E-commerce Strategy : \\Develop and execute comprehensive e-commerce strategies to increase online sales.

\Manage and optimize performance on official company online store and third-party e-commerce platforms.

\Establish annual e-commerce business goals and key performance indicators.

\Analyze e-commerce platform data to guide decision-making and strategic adjustments.

\Monitor key metrics such as traffic, conversion rates, average order value, and cart abandonment rates.

\Provide detailed sales reports and trend analysis.

\Collaborate with the marketing team to develop e-commerce-specific marketing campaigns.

\Manage search engine marketing and display advertising campaigns.

\Implement email marketing and customer retention strategies.

\Coordinate with the supply chain team to ensure product availability.

\Monitor order fulfillment processes and customer service levels.

\Resolve inventory and logistics-related issues.

\Research e-commerce trends and consumer buying behaviors.

\Monitor competitors' online activities and performance.

\Identify growth opportunities and potential partnerships.

\Suggest process improvements to increase efficiency and productivity.

\Enhance user experience through optimized product pages and content updates.

\Ensure consistency of product information and pricing across all e-commerce platforms.

\Maintain up-to-date knowledge of industry developments and emerging trends.

\Collaborate with cross-functional teams to achieve business objectives.

\Foster a culture of innovation and continuous improvement.

\Promote a safe and inclusive work environment.

\Address any employee concerns or grievances in a fair and timely manner.