Business System Analyst

Your Job

The Enterprise Applications & Solutions team at Koch Technology is currently looking for a Business Systems Analyst to join our team. This position will primarily focus on Legal IT Capability, where you will play a crucial role in driving transformation and strategy in Legal business process operations. Your responsibilities will involve supporting enterprise applications and related technologies for the Legal Capability. As we continue to transform the Legal IT capability, you will be responsible for driving, challenging, and leading continuous improvements to enable customers to effectively utilize and gain additional value from our systems and applications. Our Team Enterprise Applications & Solutions is a product centric organization that is aligned to Koch's key business areas (e.g., Finance, Compliance, Legal etc.). As a preferred partner, we focus on people, processes, technology, and data to drive transformation. Our team members are key contributors through the application of frameworks and principles with an emphasis on leveraging critical and economic thinking to drive value.

What You Will Do

• Lead the analysis, documentation, and continual optimization of legal technology workflows and solutions, ensuring alignment with business needs, compliance requirements, and strategic objectives.
• Serve as the primary liaison between legal stakeholders, IT, and global partners—owning requirements gathering, solution design, system testing/test planning, and post-implementation support.
• Build deep knowledge of business processes, analytics, integrations, and application needs to drive long‑term, value‑creating solutions and foster continuous improvement.
• Collaborate across teams to resolve complex technical and functional issues, champion problem‑solving, and proactively identify and implement enhancements.
• Develop and maintain strong, trust‑based relationships with business leaders and stakeholders, internalizing strategies, anticipating needs, and communicating vision and priorities to ensure valuable results.
• Model Our Values by challenging constructively, embracing teamwork and diverse perspectives, and demonstrating reliability, motivation, and integrity.

Who You Are (Basic Qualifications)

• Experience working in large, complex platforms with business process workflow or leading IT projects implementations.
• Demonstrated ability to collaborate effectively and influence both peers and customers to achieve alignment on objectives.
• Experience communicating and presenting to users, stakeholders and peers at various levels within an organization and across the globe to influence and gain alignment on objectives.
• Experience specifically around core capabilities of: Asking good questions to dig deep into business processes; drive to truly understand business needs and system issues.
• Critically think through requirements and data to solve business needs, applying good economic thinking to solutions.
• Being able to document business and technical processes at different phases (current and future phases).
• Ability to work simultaneously on multiple issues and projects without causing disruption in deliverables.
  Experience working in an agile or product team environment.

What Will Put You Ahead

• Experience implementing and/or supporting integrations and business processes for various business applications specific to ServiceNow.
• Being a strategic planner that can create and execute strategies that align with organizational goals.
• Experience leveraging AI in different capacities.
• Experience with workshop‑type facilitation.
• Working with 3rd party vendors.
• Collaborating with international teams.

Who We Are

Koch creates and innovates a wide spectrum of products and services that make life better. Our work spans a vast number of industries across the world, including engineered technology, refining, chemicals and polymers, pulp and paper, glass, electronics and many more. Headquartered in Wichita, Kansas, Koch employs about 120,000 employees across the globe. At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.