We are seeking a diligent and customer-focused professional to join our team as a Support Specialist.
This role involves interacting with clients via various communication channels, resolving their issues efficiently, and providing them with accurate information about our products and services.
Key Responsibilities
- Communicate effectively with clients through phone, email, and chat platforms.
- Provide detailed responses to queries related to product features, pricing, and availability.
- Collaborate with internal departments to ensure seamless service delivery.
- Maintain accurate records on multiple systems.
Requirements
Excellent English language skills.A minimum of one year's experience in a similar role.Superb verbal, written, and interpersonal skills.Ability to multitask and prioritize tasks effectively.