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Customer Service Consultant (Quedan 3 Días)...

Customer Service Consultant (Quedan 3 Días)...

Tata Consultancy ServicesSantiago de Querétaro, MX
Hace 4 días
Descripción del trabajo

Job Description : Role : Customer Service RepresentativeRole Type : Full time, On-siteLocation : Queretaro, MexicoKey Skills :

  • Advanced English communication skills,
  • Proven Customer Support experience or experience as Client Service Representative,
  • Ability to appreciate the customers’ perspective showing empathy,
  • Active listening to fully engage the customer with their concerns,
  • Ability to multi-task,
  • Computer and online navigational ability to multi-task during customer interactions with multiple systems and resources,
  • Understand policies and procedures and communicate them professionally to the customer,
  • Acknowledging and resolving customer complaints / concerns,
  • Listen to customers’ concerns, maintain a positive attitude and calmly respond to customers’ complaints, issues and questions,
  • Resolve customers’ concerns and answer customers’ questions to your best ability,
  • Able to manage stressful situations in customer Service Person.Specification :
  • Minimum High school Diploma
  • Minimum 1 year of Customer Service Experience
  • Advanced proficiency in English
  • Available for full-time workIf you're interested kindly share these details to jenita.jayaraj@tcs.comCandidates name : Contact number : Email id : Current location : Citizen : Current salary : Total Years of experience : Relevant years of experience : Expected salary : Do you have previous experience in tata consultancy services : English speaking level : Basic, Intermediate and AdvancePlease share your updated CV
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Customer Service • Santiago de Querétaro, MX

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