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Data Analyst SME

Data Analyst SME

InsuletRegión Centro, Jalisco, Mexico
Hace 10 días
Descripción del trabajo

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Job Title : GPM Data Operations Lead / Grade 6

Department : Post Market / Quality Assurance

FLSA Status : Non-Exempt

Position Overview

  • The Data Analyst SME is a hands-on operational leader responsible for managing the collective priorities of the data operations team. The role requires strong organizational skills and attention to detail while leading a team of data analysts through the activities listed below :
  • This position is responsible for providing support in making strategic and tactical data-related decisions by analyzing, manipulating, tracking, internally managing, and reporting post-market surveillance data and supporting post-market projects through a methodical approach of planning, executing, and tracking project deliverables from start to finish.
  • The position involves system level comprehension, attention to detail, organization, and constant interaction within the business to the accomplishment of the company goals.
  • This individual will collaborate both within post market surveillance and across other functions, including quality and data management, to maintain project progress and ensure timely and effective project deliverables.
  • The position reports to the Sr Manager, Post Market Data Operations & Insights.
  • This position may support issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Follows processes and operational policies in selecting methods and techniques for obtaining solutions.
  • Additionally, the Post Market Data Analyst may be asked to support post-market compliance by (a) assessing the need for new or revised procedures / instructions and / or corrections or corrective actions and (b) helping to drive these changes forward; and (c) leading or supporting non-routine / high-impact requests for additional information (RFAI) related to vigilance.

Responsibilities

  • Engage in all stages of the post-market data operations including the following :

    • Data Analysis

  • Reporting and Trending
  • Documentation Review
  • Maintain accurate documentation and files related to special projects
  • Support database development and reporting capabilities related to the complaint / reliability department needs
  • Assist during FDA, ISO or other third party or internal audits
  • Manages, facilitates, and participates in continuous improvement projects
  • Performs other duties as required
  • Lead prioritization and execution of routine and ad-hoc data operational tasks :

    • Support review and deployment of final product data requests / analysis

  • Provide work leadership / mentorship to team members, including but not limited to, training support on processes and procedures
  • Track daily team metrics to ensure performance targets are achieved

    • Education and Experience

    Minimum Requirements

  • Bachelor’s Level Degree
  • At least 3+ years of overall work experience in a technical and / or quality / compliance discipline / regulated industry, with data management, record keeping, and technical aptitude
  • Demonstrated flexibility and ability to function in a fast-paced, growth industry and work environment. Ability to accurately execute multiple tasks and prioritize effectively with high attention to detail and drive for getting results
  • Ability to work independently and on multiple projects against deadlines
  • Strong organizational skills
  • Ability to analyze problems and develop solutions
  • Ability to effectively communicate with internal (GPM, Insulet) and external (outside Insulet) stakeholders
  • Proficient knowledge of Microsoft Office programs (e.g. Word, Excel, and PowerPoint)
  • Effectively motivate and inspire team members by fostering a collaborative and supportive work environment, encouraging open communication, and recognizing individual and team achievements to drive high performance and engagement

    • Preferred Skills and Competencies

  • Willingness to pursue additional learning and build qualifications in professional field, as required
  • Ability to rapidly learn and take advantage of new concepts, business models, and technologies
  • Advanced MS Excel skills
  • Proficiency with Spotfire and / or PowerBI
  • Familiarity with TrackWise

    • Physical Requirements

  • This position requires extensive computer use
  • This position may require travel (domestic and international) : some travel to Insulet sites may be required on occasion

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    Data Analyst • Región Centro, Jalisco, Mexico