Sr. Infrastructure Engineer

About ThredUp

ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp’s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

Recognized on TIME’s Best Inventions 2024, TIME's Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.

How You Will Make An Impact :

We are looking for a Site Reliability & Infrastructure Engineer who will join us and help to enhance our and optimize our infrastructure. Reporting to the Director of Engineering, your day to day activities are focused on DevOps development, with a secondary role in SRE and operational support. You'll contribute to our GitOps approach, leveraging your expertise in AWS, Kubernetes, Cloudflare, Terraform, and ArgoCD. As a team, we embrace Infrastructure as a Code, GitOps operational framework and automation to ensure our deployments are efficient, reliable and scalable.

In This Role You'll Get To :

Strategically Enhance and Optimize AWS Infrastructure : Take charge of our AWS infrastructure, focusing on EKS (Kubernetes), and drive strategic improvements for long-term scalability and reliability.

Advance CI / CD Processes : Elevate our CI / CD processes, ensuring state-of-the-art automation and efficiency, and integrate best practices for continuous integration and deployment.

Enhance Monitoring and Alerting Systems : Develop and maintain advanced monitoring and alerting systems, with a strong preference for experience in tools like Datadog, and introduce proactive measures for system health.

Cross-Team Collaboration and Mentorship : Actively collaborate with other teams to support their development processes and infrastructure needs, and provide mentorship to junior engineers.

Promote a Culture of Innovation : Contribute to a culture of continuous learning and improvement, aligning with our core values, and encourage innovative thinking and problem-solving approaches.

Participate in on-call rotation where you diagnose, mitigate or escalate production issues

What we are looking for :

Expertise in Cloud Technologies : Demonstrated experience as a DevOps Engineer, with in-depth knowledge of AWS, Kubernetes, and related cloud technologies.

Proficiency in Infrastructure Automation Tools : Familiarity with Cloudflare, Terraform, ArgoCD, and advanced CI / CD automation tools.

Advanced Monitoring Skills : Strong understanding of sophisticated monitoring and alerting systems

Basic scripting skills (bash, python, ruby or any other language, including golang)

Exceptional Communication and Leadership Skills : Excellent communication skills with the ability to lead projects and mentor team members.

Ability to lead outage calls and manage incident response effectively.

Knowledge of Kubernetes (EKS) and Istio a plus

Experience with Datadog a plus

Experience with Teleport a plus

This role is not eligible for visa sponsorship.

What We Offer :

4-day work week, with Fridays off

Hybrid work environment : 3 days in the office and 1 day remote each week

Competitive salary (we leverage market data)

Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards

Employee stock purchase plan

Flexible PTO (take the time you need) + 13 company holidays

Paid Sabbatical after 3 years of full time employment

Generous paid parental leave for new mothers and fathers

Medical, dental, vision, 401k, life and disability insurance offered

We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth