Customer Service Experience Specialist

Job Summary : We are seeking a skilled professional to deliver exceptional customer service and resolve concerns in a timely and professional manner.Key Responsibilities : Provide top-notch customer support via phone, email, or chatListen actively to customers' concerns and respond accordinglyResolve customer complaints and issues efficientlyMaintain a positive attitude and calm demeanor in stressful situationsCollaborate with internal teams to resolve complex customer issuesRequirements : High school diploma or equivalent requiredAt least 1 year of customer service experience preferredAdvanced proficiency in English is essentialAbility to work full-time and adapt to changing prioritiesWhat We Offer : A dynamic and supportive work environmentOpportunities for growth and developmentA competitive salary packageOur organization values diversity and inclusion and is an equal opportunities employer.