Software Engineer - Outlook Services

Overview

Join the Outlook Hx Services team and help shape the future of productivity for hundreds of millions of users across iOS, Android, and Mac. We design, build, and operate large-scale distributed services that handle over a trillion monthly requests for over a billion devices—delivering reliable, seamless, and delightful experiences at massive scale. As a Software Engineer , you’ll contribute to the design and development of scalable, secure, and resilient backend services that power Outlook clients. You’ll collaborate on service architecture, delivery, and operations to help ensure high availability and performance for one of Microsoft’s most widely used products, while driving engineering excellence across the stack.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Works with appropriate stakeholders to determine user requirements for a feature.
• Supports identification of dependencies, and the development of design documents for a product feature with oversight.
• With guidance, learns to create and implement code for a product, service, or feature reusing code as applicable.
• Assists and learns about breaking down work items into tasks and provides estimation.
• Acts as a Designated Responsible Individual (DRI) in monitoring system / product feature / service for degradation, downtime, or interruptions for simple problems, and recommends actions to restore system / product / service by following the playbook.
• Reviews current developments and proactively seeks new knowledge that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale.

Qualifications

Required Qualifications :

Preferred Qualifications :

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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