Commercial Sales SupportThe Commercial Sales Support specialist plays a critical role in supporting Hexagon Manufacturing Intelligence by ensuring the accurate, timely, and compliant processing of hardware, software, and service orders within a complex manufacturing environment. This position acts as a central coordination point between Sales, Finance, Planning, Logistics, to enable smooth order execution, ensuring data accuracy, adherence to commercial and operational policies, and high-quality customer experience while supporting the delivery of precision measurement technologies, software solutions, and integrated manufacturing systems. Key Responsibilities Enter and validate hardware, software, and service orders in Salesforce and ERP systems, ensuring accuracy and completeness. Generate software licenses, entitlements, or activation keys as part of the software order fulfillment process. Generate and reconcile invoices using internal reports, ensuring proper billing and alignment with financial requirements. Monitor Salesforce dashboards and operational reports to track order status, backlog, and exceptions, and act promptly on discrepancies. Coordinate hardware orders with Planning and Logistics for allocation, manufacturing readiness, packaging, and shipment scheduling. Support Sales by providing guidance on order requirements, documentation, approvals, and delivery timelines. Collaborate with Planning, Logistics, Finance, Service, and Operations teams to support continuous process improvement. Participate in the development of tools and documentation to increase the efficiency of the sales process. Solid experience (3-5+ years) specifically in Order Management, Sales Operations, or Sales Administration. Language: Proficient English (written and verbal). Systems Skills: Mid-to-advanced Salesforce user; experience with ERP order modules preferred such as Salesforce, SAP, etc. Microsoft Office: Strong Excel, Word, and PowerPoint skills. Preferred for invoicing, billing validation, and reconciliation. Excellent organization and attention to detail Strong adaptability in a fast-paced, manufacturing environment Self-learning mindset and proactive problem-solving Clear communication and strong follow-through Team-oriented with strong collaboration skills What we offer: Medical Insurance. Oficinas en el Parque - Torres Moradas 2 days of home office At Hexagon Manufacturing Intelligence, our spirited energy and engagement are evident in our commitment to our work, passion for what we do and the speed by which we achieve it. Here you will find the opportunity to build your career, develop professionally, and explore opportunities across a large, diversified company that prides itself on its innovative spirit and commitment to integrity.
Sales representative Home Office • Monterrey, Mexico