Relationship Management, Lead (Associate Director / Director) - The Orchard

Relationship Management, Lead (Associate Director / Director) - The Orchard

We are searching for aRelationship Management Lead who will serve as a key liaison between our Alternative, Urban and Mexican Music partners and internal teams. You will be responsible for maintaining strong, productive relationships, ensuring the successful execution of campaigns, and providing support for real-time updates and deliverables. The ideal candidate will have a deep understanding and proactive approach to product management in the Alternative, Urban and Mexican Music genres.

What you'll do

• Relationship Management : Maintain close relationships with label day-to-day teams, ensuring clear communication and timely updates on project deliverables. Weekly visits to key clients.
• Campaign Coordination : Ensure all departments are equipped with the necessary tools and support to execute campaign plans effectively.
• Communication : Share regular updates with both internal and external parties on campaign progress, priority release schedules, and other key initiatives.
• Project Management : Ensure plans and campaigns stay on track, responding quickly to action items and maintaining momentum.
• Campaign Execution : Ensure campaigns are executed to the highest standard, maintaining a high level of service and attention to detail.
• Data-Driven Decision Making : Use reports and data to adapt quickly to emerging trends and increased fan activity, adjusting campaigns as needed.
• Goal Setting : Work with the Relationship Lead to build benchmarks and set campaign goals at the start of each project.
• Artist & Campaign Insights : Stay informed on both high-performing and developing artists, identifying opportunities to increase visibility and performance.
• Company Knowledge : Serve as a reliable, knowledgeable source about company processes, ensuring smooth campaign execution.
• Catalog Optimization : Help optimize label catalogs, especially around key tentpole moments.
• Problem-Solving & Flexibility : Be prepared to jump in and tackle problems as they arise. Find creative solutions to keep projects moving forward. Demonstrate flexibility and balance in support of label needs.
• Performance Reporting : Regularly prepare high-level performance reports on label, artist, and campaign results for the team.

Who you are :

What We Give You

About The Orchard

The Orchard is a leading full-service music distribution company operating in 48 markets worldwide and servicing top global independent artists and labels. With cutting-edge operations and an unparalleled global team, The Orchard partners with clients to provide full scale solutions across a variety of verticals. Championed by an exceptional community of music lovers and experts, The Orchard empowers creators to grow and evolve in the dynamic, global industry.

The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity.

The Orchard is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership / union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.

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Are you legally authorized to work in Mexico?

Will you now or in the future require sponsorship for an employment visa in Mexico?

What is your desired salary target in Mexican Pesos? Monthly and Annually?

Are you fluent in Spanish?

Are you fluent in English?

This is an office-first role located in Mexico City, MX. The position requires working 4 days in office per week. Do you acknowledge this requirement?

If you are not based in Mexico City, MX. are you planning to relocate there?

Have you been previously employed at Sony Music Entertainment?

I certify that all information I have supplied on this form is correct to the best of my knowledge. I understand that omissions or deliberate misinformation will disqualify my application and if hired, would serve as grounds for dismissal.

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