People & Culture Director

Lead the overall People & Culture strategy for SLS Playa Mujeres, ensuring an organizational culture aligned with the values of SLS, Ennismore, and Accor . This role is responsible for building high-performing teams, ensuring legal and corporate compliance, and delivering exceptional employee experiences throughout the pre-opening, opening, and operational phases of the hotel.

Key Responsibilities

• Ensure all leaders and team members understand and embody the values of SLS, Ennismore, and AIC.
• Design and execute the onboarding process across all hiring phases, guaranteeing a premium and consistent experience.
• Coordinate and facilitate corporate trainings such as SLS / Ennismore Induction, Personal Best Training, and other brand programs.
• Foster a positive, collaborative, and performance-driven work environment.
• Strengthen talent development through training plans, cross-training initiatives, and leadership programs.
• Ensure full compliance with Mexican labor laws, corporate policies, internal processes, and union regulations.
• Oversee administrative processes including terminations, absences, lateness, onboarding, and offboarding.
• Manage internal investigations and maintain accurate documentation.
• Work closely with the GM, VP People & Culture Americas, RVP P&C, and VP of Openings.
• Participate in regional meetings and build strong connections within the Ennismore / Accor network.
• Collaborate with key departments : Finance, Sales, Marketing, Revenue, PR, and Legal.
• Ensure smooth and consistent communication between corporate and property teams.
• Participate in P&L reviews, forecasting discussions, and alignment on hotel goals and priorities.

Expected Outcomes

Professional Profile