Product Design Lead

About the Role

We are looking for a UX Lead to guide and grow Aplazo's design and research practice.

You'll lead a team, setting the vision, strategy, and execution of user experience across our products.

This role combines leadership, hands-on design, and strategic oversight of research, ensuring that user insights and design excellence drive product decisions and business impact.

Responsibilities

Lead, mentor, and develop a multidisciplinary team of product designers and researchers.

Define and drive Aplazo's UX vision and strategy, ensuring consistency and quality across all products.

Integrate research and design efforts to deliver user-centered solutions that align with business goals.

Partner with Product, Tech, Growth, and Marketing teams to shape roadmaps and influence prioritization through user insights.

Foster a culture of collaboration, critique, and continuous improvement within the UX team.

Establish and evolve design and research processes, tools, and rituals to scale impact across the organization.

Represent user needs at the leadership level and ensure they are embedded into decision-making.

Provide hands-on support in critical initiatives, from design execution to research framing, when needed.

Qualifications

5–7+ years of experience in UX / Product Design, with at least 2+ years in a leadership role.

Proven track record of leading cross-functional design and research teams in fast-paced environments.

Strong portfolio showcasing product design and strategy across complex flows.

Experience mentoring designers and researchers, and building high-performing teams.

Excellent communication, facilitation, and stakeholder management skills.

Ability to balance user needs, business goals, and technical feasibility.

You are proficient in written and spoken English

Nice to Have

Experience in fintech, payments, or other highly regulated industries.

Background in service design, behavioral research, or systems thinking.

Familiarity with experimentation frameworks and data-driven iteration.

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