Collections Representative - Contract

Under routine supervision, this position is responsible for managing the efficiency and accuracy of the application of all charges for invoicing purposes for accounts with lowest complexity. Identify and resolve issues regarding freight payment with the customer, (e.g., collections, variances).

Advanced English Required

Workplace : Torre 2, Plaza Uptown Juriquilla.

Salary : $20,000 MXN per month before taxes

Schedule : Monday to Friday, 7 : 00 AM – 4 : 00 PM

Key Responsibilities :

Accurate and timely invoicing.

Network and build relationships with both JB Hunt employees and external customers by responding to inquiries and complaints regarding accessorial billing processes, notifications, billing issues, etc. and identify root cause and solutions to issues.

Direct the application of customer payments to outstanding invoices.

Manage receivables to include auditing, processing balance dues, and revenue adjustments. Obtain and investigate missing or incomplete documentation to meet customer billing requirements.

Reach out to customer contacts for payment status.

Reduce outstanding accounts receivables of assigned customers.

Set up automated aging reports.

Audit billed charges for validity.

Work with internal teams to improve processes, discuss action plans, and / or contractual changes, and achieve organizational / department / team goals and objectives.

Minimum Qualification :

~ High School Diploma or GED with 1-2 years combination of education, experience and training.

Preferred Qualification :

Associate's degree in finance, Business Administration / Management, Communication, Transportation Logistics, or related field with 1-2 years of experience

Proficient computer skills

Ability to act professionally

Ability to communicate through writing effectively

Ability to communicate verbally effectively

Ability to quickly learn a new software system

Ability to manage multiple, competing priorities

Ability to multi-task

Ability to work as part of a team

Self-motivation

Ability to pay attention to detail

Basic critical thinking skills

Basic organization skills

Basic time management skills.

Este puesto es con Hunt Mexicana, S.A. de C.V.