[Aplicar en 3 Minutos] ISC Expert Investigator...

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For more than 125 years, we’ve pursued our Purpose of advancing the world of healthTM. We relentlessly commit to a promising future by developing innovative technologies, services and solutions, helping the healthcare community improve safety and increase efficiency. It takes the imagination and passion of all of us at BD, from the manufacturing to marketing of our products, to look at the impossible and find transformative solutions to turn dreams into possibilities – For people today, tomorrow and beyond.

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With innovative pre-fillable syringes, self-injection systems, safety systems and needle technologies, the Pharmaceutical Systems (PS) team offer an extensive selection of solutions designed to protect, package and deliver drug therapies.

ISC Expert Investigator

The Expert Investigation lead is responsible to provide leadership on critical and complex investigations related to BS-PS Portfolio PFS and ADDS, resulting from, but not limited to, customer complaint; QN (Quality Notification), CAPA... He / She leads the investigation providing direction, pace and priority, ensuring root cause analysis methodology is well followed driving the investigation team. He / She will be responsible of the internal communication / report out to the Investigation / Problem solving governance; Tier #1 & Sales customer facing team and will be a key contributor to external (Customer) communication.

Job Responsibilities :

• Responsible to lead, plan and coordinate the investigation that he / she is responsible of.
• Responsibility to defines the best strategy to implement the sooner, first a containment, second to find the root cause and third to propose resolution to the issue.
• Will have to document.
• Process expertise as a reference to complex investigations.
• Manage escalation of process improvement actions.
• Responsible to standardize improvement across the network.
• Communicate with customers on investigation progress and corrective actions.
• Lead the implementation teams through or complaint resolution.

Education and experience :

Knowledge and skills :

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