CoE LAC Migration and Upgrade Consultant

CoE LAC Migration and Upgrade Consultant

Join to apply for the CoE LAC Migration and Upgrade Consultant role at SAP

We help the world run better. At SAP, we keep it simple : you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

CoE LAC Area Activities

CoE LAC Migration and Upgrade Consultants are engineers who can perform highly specialized remote and onsite services for LAC overseas customers. The goal is to enable customers to implement and operate their SAP solutions at their maximum potential with optimal TCO and to manage their technical risks during solution implementation and operation.

• Provide first‑class remote and on‑site support to our customers : solving technical problems, optimization of solution operation, improvement of system availability and stability.
• Onsite support in critical customer situations (going live, upgrade, etc.).
• Customer project evaluation and risk mitigation of implementation projects.
• Backoffice support for onsite service delivery.
• Increasing overall customer satisfaction.
• Act on escalated customers to bring their businesses to normal operations.

Work Experience (Requirements)

Skills

Language Skills

English – Fluent in both spoken and written (Mandatory)

Equal Opportunity

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and / or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team : Careers@sap.com.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID : 439324 | Work Area : Consulting and Professional Services | Expected Travel : 0 - 10% | Career Status : Professional | Employment Type : Regular Full Time | Additional Locations :

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