Buen Sueldo! Customer Service (Marketplace)...

Are you passionate about e-commerce and love working with people? This opportunity is for you!At SHEIN Incubation, we’re looking for a proactive, empathetic, and results-driven individual who wants to grow in the e-commerce industry while helping new sellers thrive on our platform. We are a strategic team focused on supporting new sellers in the SHEIN Marketplace, guiding them through onboarding and their initial growth phase. Our goal is to build sustainable, long-term partnerships that lead to shared success.Key Responsibilities : Guide new sellers through onboarding and provide ongoing support during their early stage.Understand their business models, identify areas for improvement, and offer actionable insights.Build trust-based relationships and act as the primary point of contact.Take ownership of incubation-related projects to improve processes and seller experience.Collaborate with internal teams to ensure a seamless seller journey. Requirements : Professional EnglishStrong interest in business and e-commerce.Excellent communication and interpersonal skills.Detail-oriented, patient, organized, and resilient.Basic data analysis skills and proficiency in Excel (Pivot Tables).This is not a sales role, but experience or interest in sales and negotiation is highly valued.