Esta oferta de trabajo no está disponible en tu país.
(09 / 10 / 2025) Call Center Representative...
CoforgeComitán, MXHace 17 horas
Descripción del trabajoManage customer support calls related to loss draft claims . Update claim information and notate / document in client systems. Upload loss draft documentation as needed. Resolve borrower questions and concerns, escalating when necessary. Report escalations and complaints in the client’s complaint tracking system (CCS). Handle borrower and agent calls regarding preferred insurance policies . Strive for First Call Resolution (FCR) on incoming calls. Update client systems with accurate information and upload documentation. Resolve or escalate borrower questions and concerns in alignment with client procedures. Provide support related to borrower mortgage servicing . Update and maintain accurate records in the tracking system. Resolve questions and concerns, escalating when necessary for additional research.
Job Title : Call Center Representative
Skills : Call Center, customer service, Insurance
Experience : 1 Year
Job Location : Avenida Paseo de la Reforma 342, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, MX
Onsite role
We at Coforge are hiring Call Center Representative with the following skillset :
Requirements
- 6–9 months of experience in a call center position (BFSI experience preferred).
- Fluent in English – B2+ or C1 level.
- Must live within 1.5 hours from the site.
- Ability to work 10-hour shifts within the hours of operation (6 : 00 AM – 6 : 00 PM).
- Comfortable with schedule : two 15-minute breaks and one 30-minute lunch .
- Strong communication, problem-solving, and documentation skills.
- Ability to manage escalations with professionalism and escalate to client when required.
1. Loss Draft Call Center
2. Insurance Services Call Center
3. Mortgage Servicing Call Center
Crear una alerta de empleo para esta búsqueda
Call Center • Comitán, MX
Ofertas relacionadas![Recruiter [08 / 10 / 2025]...](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobbydoo-pms-directapply&company_name=HCLTech)
![Recruiting Coordinator [08 / 10 / 2025]...](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobbydoo-pms-directapply&company_name=The%20Adecco%20Group)
![[Solo Quedan 15h] Customer Service Specialist...](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobbydoo-pms-directapply&company_name=ILNIA%20Soluciones%20S.A.%20de%20C.V)
![[30 / 08 / 2025] Financial Controller...](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobbydoo-pms-directapply&company_name=HSBC)
![▷ [25 / 08 / 2025] Customer Due Diligence Associate Officer...](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobbydoo-pms-directapply&company_name=TMF%20Group)
- Oferta promocionada
[Buen Sueldo] Call Center Representative...
CoforgeComitán, MX Job Title : Call Center Representative Skills : Call Center, customer service, Finance, BFSI Experience : 1 Year Job Location : Avenida Paseo de la Reforma 342, Juárez, Cuauhtémoc, 06600 Ciudad de M...Mostrar másÚltima actualización: hace 3 días
- Oferta promocionada
Call Center Representative...
CoforgeComitán, MX Job Title : Call Center Representative Skills : Call Center, customer service, Finance, BFSI Experience : 1 Year Job Location : Avenida Paseo de la Reforma 342, Juárez, Cuauhtémoc, 06600 Ciudad de M...Mostrar másÚltima actualización: hace 16 días
- Oferta promocionada
- Nueva oferta
Recruiter [08 / 10 / 2025]...
HCLTechComitán, MX This position is responsible for working directly with hiring managers to develop a proactive approach to attract and retain top talent across Healthcare Organization.
The Recruiter will be responsi...Mostrar másÚltima actualización: hace 1 hora
- Oferta promocionada
- Nueva oferta
▷ (Aplica ya) Customer Service Representative (HomeOffice)...
QualfonComitán, MX Descripción del puesto : The site is located at Insurgentes Sur 64, First floor, up the escalators, Av.CDMX - 100% WFH, please review this before apply! Our mission : Qualfon is on a mission to he...Mostrar másÚltima actualización: hace 1 hora
- Oferta promocionada
- Nueva oferta
Recruiting Coordinator [08 / 10 / 2025]...
The Adecco GroupComitán, MX We are seeking a detail-oriented and proactive Recruiting Coordinator.This role is ideal for someone with a strong background in tech recruiting, particularly in Java roles, and experience managing...Mostrar másÚltima actualización: hace 1 hora
- Oferta promocionada
[Solo Quedan 15h] Customer Service Specialist...
ILNIA Soluciones S.A. de C.VComitán, MX Ilnia is seeking a Customer Support Expert to oversee our day-to-day workflows, manage complex cross-functional initiatives, and ensure we deliver exceptional experiences to our customers.This is a...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
- Nueva oferta
Quedan 3 Días! Building Materials Sales Mexico...
Beijng Oriental Yuhong Waterproof Technology Co., Ltd.Comitán, MX Description of responsibilities : 1.Market research of Mexico building materials to explore market opportunities and make market development plans.
Material sell : including TPO, PVC, HDPE, SBS, APP ...Mostrar másÚltima actualización: hace 1 hora
- Oferta promocionada
[30 / 08 / 2025] Financial Controller...
HSBCComitán, MX Role purpose The role is part of the new ServCo Canada and will be responsible for all Financial Control activities.The ServCo Canada entity has a multi-million dollar cost base, which is recharge...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
▷ [25 / 08 / 2025] Customer Due Diligence Associate Officer...
TMF GroupComitán, MX We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms.
If you are approached for payment, this is likely to be fraudule...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
- Nueva oferta
(08 / 10 / 2025) Sales Director, IT Technology Workflows...
CoreX CorpComitán, MX At CoreX, we are seeking a dynamic Sales Director with expertise in Technology Workflows for Mexico City with proven experience in the ServiceNow ecosystem.
This individual should excel at navigatin...Mostrar másÚltima actualización: hace 1 hora
- Oferta promocionada
(Buen Sueldo) Field Service Technician...
SeracComitán, MX Job Summary The Service Technician performs the assembly, installation, and commission of filling and capping equipment.Troubleshoots and repairs mechanical problems and / or the built-in hardware &...Mostrar másÚltima actualización: hace 24 días
- Oferta promocionada
- Nueva oferta
Service Technician (Quedan 3 Días)...
SKIDATAComitán, MX Title : Service Technician Location : Mexico City or Monterrey, MX Department : Field Service Reports To : Operations Manager About the Role We are looking for a Service Technician to join our tea...Mostrar másÚltima actualización: hace 1 hora
- Oferta promocionada
- Nueva oferta
▷ Aplica ya : Collections Manager...
GoodLeapComitán, MX About GoodLeap : GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat ...Mostrar másÚltima actualización: hace 1 hora
- Oferta promocionada
- Nueva oferta
(Inicio Inmediato) Customer Service Representative (HomeOffice)...
QualfonComitán, MX Descripción del puesto : The site is located at Insurgentes Sur 64, First floor, up the escalators, Av.CDMX - 100% WFH, please review this before apply! Our mission : Qualfon is on a mission to he...Mostrar másÚltima actualización: hace 1 hora
- Oferta promocionada
- Nueva oferta
Solo Quedan 24h! Regional Sales Representative...
BrosMed MedicalComitán, MX About us BrosMed is the largest balloon catheter research, development, production, and sales enterprise in China, possessing globally leading balloon catheter technology and manufacturing capabil...Mostrar másÚltima actualización: hace 1 hora
- Oferta promocionada
现场服务工程师...
Mushiny IntelligenceComitán, MX About the Job Mushiny North America INC is now hiring a Field Service Technician.You will be responsible for troubleshooting and resolving electrical and mechanical issues, ensuring the successful...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
- Nueva oferta
▷ Solo Quedan 24h : Customer Care Specialist (Last Mile)...
Serviap GlobalComitán, MX Acerca de nuestro cliente : Wanhua Chemical Group Co.Se especializa en la producción de poliuretano, petroquímicos y productos y materiales químicos de alto rendimiento.
Descripción general : Tu misió...Mostrar másÚltima actualización: hace 1 hora
- Oferta promocionada
- Nueva oferta
Representante de Ventas (09 / 10 / 2025)...
Eli Lilly and CompanyComitán, MX Representante de Ventas En Eli Lilly buscamos personas apasionadas que se unan a nuestro propósito de mejorar la vida de las personas en el mundo.
Vivimos en un mundo de constante cambio y evolució...Mostrar másÚltima actualización: hace 1 hora
- Oferta promocionada
- Nueva oferta
(10 / 10 / 2025) Customer Support Analyst...
PepsiCoComitán, MX We Are PepsiCo Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents.
From leadership to front lines, we're excited about the future and working ...Mostrar másÚltima actualización: hace 1 hora
- Oferta promocionada
Team Lead...
TTECComitán, MX Your potential has a place here with TTEC’s award-winning employment experience.As a Team Lead working on-site in Mexico City, you’ll be a part of bringing humanity to business.TTEC Our employees ...Mostrar másÚltima actualización: hace 24 días