Junior Analyst

OverviewImprovado is a fast-growing, AI-powered marketing intelligence platform trusted by global enterprises.

We simplify complex data for marketing teams, enabling smarter budget decisions, campaign optimization, and ROI growth.

We are scaling rapidly and seeking passionate problem-solvers to join our mission.ResponsibilitiesSolve Complex Data Challenges : Investigate issues like missing Reddit conversions by tracing data pipelines from source (API) to SQL transformationsEngage & Empower Customers : Communicate via Helpdesk (Jira) and occasionally video calls (Google Meet), turning technical roadblocks into trust-building momentsDrive Product Excellence : Collaborate with Engineering, Product, and Customer Success teams to escalate bugs and shape solutionsBecome a Platform Expert : Master Improvado's tools (SQL) and marketing APIs (Facebook, Reddit) to deliver swift, accurate resolutionsBuild Knowledge : Document recurring cases to streamline future troubleshootingWhat You BringTechnical Proficiency : 1+ year in technical support or a similar roleSQL skills (SELECT, filtering, aggregates); familiarity with window functions or ClickHouse / Postgres is a plusCustomer-First Mindset : Passion for translating technical details into clear, empathetic solutionsCollaborative Spirit : Thrive in cross-functional teams and fast-paced environmentsFluent English : Communicate complex ideas clearly to global clientsHiring ProcessHomework assignment (very light, less than 30 minutes)HR interview with two live SQL tasksFinal interview with the hiring managerWhy ImprovadoWork Flexibly : Remote-first culture with asynchronous collaboration and results-driven hoursShape the Future : Work directly with enterprise clients and influence a product used by industry leadersGenerous Time Off : 20 working days PTO + US holidaysVibrant CultureReady to Untangle Data & Empower Marketers?

If you're curious, proactive, and eager to grow in a scaling startup, apply today Let's transform marketing intelligence together.Job details : Seniority level - Entry level; Employment type - Full-time; Job function - Business Development and Sales; Industries - Internet Publishing.J-18808-Ljbffr