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Customer Service Representative Job Description

We are seeking a skilled and dedicated individual to fill the role of Customer Service Representative. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and building strong relationships with clients.

• Responsibilities :
• To provide top-notch customer service and support to clients through various communication channels, including phone, email, and chat.
• To resolve customer complaints in a timely and professional manner, ensuring that all issues are addressed to the client's satisfaction.
• To work closely with internal teams to ensure seamless delivery of services and effective communication of information to clients.
• Requirements :
• No prior real estate experience is required, as comprehensive training will be provided.
• Candidates should possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
• A high school diploma or equivalent is required; however, higher education qualifications are highly desirable.
• Benefits :
• This is a full-time remote position that offers hourly pay plus performance-based bonuses, providing opportunities for long-term growth and development.
• The company is committed to investing in its employees' personal and professional growth, offering ongoing training and support.
• Our Company Culture :
• Our organization values teamwork and support, fostering a collaborative environment where employees can thrive and grow.