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▷ Buen Sueldo : Professional Customer Support Specialist...
beBeeCustomerSupportSantiago de Querétaro, MXHace 1 día
Descripción del trabajoYou should have a minimum of 1 year of customer service experience, along with advanced proficiency in English. A high school diploma is required, and a strong understanding of company policies and procedures is essential. You must be available to work full-time and possess excellent computer and online navigation skills. Advanced English communication skills Proven customer support experience or experience as a client service representative Ability to appreciate customers' perspectives and show empathy Active listening to fully engage customers with their concerns Ability to multitask Computer and online navigational ability Understanding of policies and procedures Able to manage stressful situations
Job Summary :
We are seeking a skilled Customer Support Associate to join our organization. As a Customer Service Representative, you will be responsible for providing exceptional customer support and resolving customer complaints.
- You will communicate effectively with customers, empathizing with their concerns and actively listening to fully engage them with their issues.
- Your ability to multitask, navigate computer systems, and understand policies and procedures will enable you to provide professional solutions to customer inquiries.
- You will maintain a positive attitude, remain calm under pressure, and resolve customer complaints to the best of your ability.
- In this role, you will work collaboratively as part of a full-time team, requiring excellent communication skills and adaptability.
Requirements :
Key Skills :
Benefits :
This role offers the opportunity to work with a talented team, develop your skills, and grow with our organization.
About Us :
We are a leading global consulting firm dedicated to delivering exceptional results and exceeding client expectations.
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Buen Sueldo Customer • Santiago de Querétaro, MX