Business Services Expert I

Ready to Shape the Future of Work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook .

Inviting applications for the role of Supply Chain Consulting, Sr. Business Consultant -Manager-English!

We are seeking a Senior Business Consultant to join our Supply Chain Management consulting team. In this role, you will act as a cross-functional advisor and strategic partner, ensuring that project outcomes align with corporate strategies, drive measurable impact, and achieve strong end-user adoption. You will combine business acumen with supply chain expertise and a hands-on approach to guide stakeholders, resolve issues, and support lasting transformation.

Responsibilities

Serve as a trusted advisor to project teams, guiding decision-making to align with corporate strategies.

Support end-user adoption through training, coaching, and ongoing engagement.

Partner with cross-functional stakeholders to ensure solutions are practical, efficient, and scalable.

Identify, prioritize, and help resolve issues and risks impacting project success.

Drive improvements in data governance, ensuring accuracy, integrity, and usability across platforms.

Assess user needs and provide actionable insights to enhance the user interface and overall experience.

Promote continuous improvement by identifying opportunities for efficiency, automation, and process refinement.

Develop and deliver training and communication strategies to support project rollouts and long-term adoption.

Monitor and evaluate business processes, ensuring alignment with both strategic objectives and operational realities.

Qualifications we seek in you!

Minimum Qualifications / Skills

Life Sciences experience is a required.

Proven track record of advising cross-functional teams and influencing strategic decisions.

Strong expertise in supply chain data, operations, and systems.

Exceptional problem-solving skills with the ability to balance big-picture strategy and detailed execution.

Demonstrated experience in training, adoption support, and change management.

Skilled in analyzing and improving user interfaces, workflows, and efficiency.

Excellent communication, facilitation, and stakeholder management skills.

Bachelor’s degree in Business, Supply Chain, or a related field.

Preferred Qualifications / Skills

Certification in Kinaxis Solution Consultant Level 1

Deep understanding of multiple Maestro modules such as Supply Planning, Demand Planning, or Inventory Management.

Proficiency in scripting and developing reusable technical components or code libraries.

Experience designing scalable architectures aligned with a client’s digital transformation strategy.

Familiarity with agile methodologies and collaborative tools used in enterprise project delivery.

Contributions to practice development through knowledge-sharing, playbook creation, or thought leadership initiatives.

Why join Genpact?

Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

Make an impact – Drive change for global enterprises and solve business challenges that matter

Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.