Senior Specialist Sales Operations

Do you have experience in Sales?

Would you like to focus on strengthening key relationships with customers?

If this sounds exciting to you, please apply today for the Senior Specialist Sales Operations role at Infineon!

Job Description

In your new role you will :

Plan and schedule own work typically independently to meet

goals

and deliverables based on general directions.

Have the Impact of regular and independent

decision-making

limited to the attainment of project objectives.

The job encompasses the execution of structured standard tasks in own area of responsibility, that are routine.

More senior colleagues deliver close guidance and direction as well as training on the job.

Will be the first entry point for

customer requests.

Must be able to give first-level responses and channel the request internally

Be Able to execute guided

escalation

Interface

with the customers in different departments, warranting a professional relationship.

Attend

customer meetings & calls

to discuss ongoing topics, review service levels, and build relationships.

Prepare

commercial offers

for customers with the support of the BU and account manager in SAP CRM tool.

Support the account Manager on the monthly

sales forecast

updates.

It could be one region / a few products or a few locations in the S&OP tool.

Support Account Manager with

RFQ data

verification (RFQ data processing.

Less complex data.

Prepare data for

Volume Price Agreements

(VPA), track VPAfulfillment, adjust backlog for new pricing

Process

sample requests

from the customer through ISaR; track & expedite the delivery of samples Supportdata entry into CRM Dynamics according to guidance of FAE or AM.

Follow Simple

analysis guided

by the supervisor by clear instructions, update of predefined reports such as RMextract_Dragon Cube_CEBIS+ Cube

Oversse

credit limit checks

, clarification of overdue and differences in Prices & tax) in alignment with AM; credit & debit notes creation in the ERP system

Send documents

to the customer if not automated.

Coordinate

between customer and internal departments one.g.

LOA, EDI, SBI,CRA logistics, NDA, and settlement agreements.

Your Profile

You are best equipped for this task if you have :

College degree

or 1-3 years work experience in a similar field.

Ability to operate, align, and collaborate with

cross-functional

and global teams.

Must speak

English.

German speaking is a plus.

Experience in basic customer and

sales support

skills.

Service-oriented attitude

, good interpersonal and communication skills.

A sense of

responsiveness

, both timely and completeness.

Ability to

drive closure

with diverse personnel throughout the corporation.

Individual contributors; may need close supervision.

Ability to apply company

policies and procedures

to resolve routine issues.

Ability to receive

detailed instructions

from their direct manager.

Champions'

customer causes

the mutual satisfaction of the customer and company.

Readily accepts assigned responsibility.

Follows established processes.

#WeAreIn for driving decarbonization and digitalization.

As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT.

Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals.

Be a part of making life easier, safer and greener.

Are you in?

We are on a journey to create the best Infineon for everyone.

This means we embrace diversity and inclusion and welcome everyone for who they are.

At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities.

We base our recruiting decisions on the applicant ´s experience and skills.

We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.

Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.

Click here

for more information about Diversity & Inclusion at Infineon.

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