AVS, Sr Vendor Specialist, MX Books

Description

Amazon Mexico's Books Retail team is looking for a data driven, customer-obsessed, hands on and creative candidate to join our team. As a Brand Specialist, you'll own selected brands to help drive growth and help deliver a best-in-class customer experience on Amazon.com.mx, while facilitating great business relationships with some of Amazon's highest visibility brands.

You'll be responsible for looking after a brand's and category product portfolio, contributing to improvements in the user experience for customers and creating detailed monthly reports on performance. You'll lead presentations and planning sessions with vendors and act as the main point of contact for them.

You will also provide support to drive business growth through detailed analysis of business inefficiencies and identifying solutions; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality product detail pages; and making recommendations for effective marketing campaigns.

To achieve success in this role, you will have strong analytical and relationship management skills. You are comfortable picking up new technologies and skills quickly. You'll be a problem solver, identifying issues or opportunity areas to then create plans to drive improvement.

Key job responsibilities

• Online marketing: improving product page data, developing marketing and merchandising plans, improving customer experience onsite, helping generating traffic and sales
• Vendor management: help growing selection of products to sell on Amazon, onboarding new vendors, identifying and resolving pricing issues
• In-stock management: tracking purchase orders, investigating late deliveries, resolving order rejections, working with vendors on PO automation.

About the team

Inclusive team culture At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust

Work Life Balance We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Basic Qualifications

• 4+ years of previous retail experience
• Speak, write, and read fluently in English
• +3 YOE with SQL databases (querying and analyzing)
• +3 YOE managing service providers and vendors

Preferred Qualifications

• Experience working in e-commerce

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.