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Content Moderator [Aplicar en 3 Minutos]...

Apex SystemsLinares, MX

Hace 11 días

Descripción del trabajo

Content Moderator – Gaming Industry

Who we are :

Apex Systems is a leading professional services organization focused on providing solutions with real business value. We provide a customer-focused approach to building authentic partnerships with our clients.

What we look for :

We are seeking Gaming Content Moderators to oversee discussion board content within a well-known online video game. This role will be instrumental in catching sensitive, inappropriate and / or lewd content, threats, violence and / or any other content prohibited by the game. The ideal candidates have prior experience being exposed to highly graphic content.

Responsibilities :

Review content to determine community guidelines are met while upholding a high standard of accuracy and quality
Content moderation types include Image, Text, Video, Audio, and 3D experiences
Maintain a high level of compliance and confidentiality standards
Frequently review training material to remain current and knowledgeable on workflow changes, operational guidelines, and policy updates
Comply with the performance indicators or parameters defined by operational goals
Review sensitive content including the reporting and handling of inappropriate material

Qualifications :

Ability to handle large amounts of user generated content

Ability to deal with sensitive situations and malicious content online

Ability to be objective instead of subjective

Excellent communication skills and ability to work in a team

Critical thinking and investigative skills

Ability to quickly adapt and adjust priorities as new projects and processes come online

Strong written and verbal communication

Computer skills including comprehensive experience with word processing, spreadsheet, and slide deck software (ideally in Google Workspace)

Preferred Qualifications :

Experience in Trust and Safety field (Or equivalent experience in Moderation or Support)

Knowledge of the gaming industry, social media industry, or any combination thereof

Understanding of social media content creation and the impacts it can have

Stays up to date with online trends and popular culture

While no specific degree is required, degrees related to psychology, communications, or investigations have been found to be helpful

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Content Moderator • Linares, MX