Summary
The Employee Communications Specialist supports the execution of the internal communication strategy through content creation, channel management, and assistance with campaigns that reinforce company culture and a sense of belonging. This role is key to ensuring that communications are clear, engaging, and relevant, actively contributing to keeping employees informed, connected, and motivated at all levels.
Key Responsibilities
- Support the execution of internal communication plans and campaigns defined by the Employee Communications Lead.
- Manage the operational distribution of messages across internal channels (corporate email, intranet, screens, Teams, newsletters, etc.), ensuring timeliness and adherence to the calendar.
- Monitor and follow up on the communications calendar, verifying proper scheduling and execution of messages.
- Translate and adapt global messages or campaigns (English Spanish), ensuring accuracy and local relevance.
- Write, edit, and publish content across internal communication channels.
- Collaborate in the preparation of materials and messages for Town Halls, internal events, and cultural campaigns.
- Coordinate information gathering with other departments (HR, Operations, Brand, IT, etc.).
- Design or support the creation of visual and audiovisual materials (presentations, banners, videos, etc.).
- Assist with administrative and follow-up tasks, such as organizing calendars and campaign reports.
- Provide support in resolving basic technical issues related to internal communication channels.
- Monitor communication results (engagement, participation, feedback) and assist in reporting.
- Propose creative ideas to improve employee connection and engagement.
Qualifications
Education : Bachelor's degree in Communications, Marketing, Public Relations, or a related field.Experience : 1–3 years in internal communications, corporate writing, or digital content creation.Knowledge : Storytelling, writing, English-Spanish translation, scheduling, campaign management, and design tools.Tools : Microsoft Teams, SharePoint, Canva or Adobe, Excel, PowerPoint, and email marketing tools.Languages : Native Spanish; advanced written and spoken English.Key Competencies
CreativityOrganizationCollaborationAttention to detailEmpathyProactive attitudeContinuous learningLocation
MTY, GDL or Mexico City -Hybrid
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