Student Care Manager

ELVTR is a premier online education platform specializing in live courses led by top executives from globally renowned companies. Our unique approach sets us apart in the online education landscape, offering unparalleled value to our students.

Position Overview :

We are seeking a dedicated Student Care Manager to join our team. This role is pivotal in ensuring that our students receive an exceptional educational experience and are fully satisfied with the courses they enroll in. As the frontline of student interaction, you will be instrumental in fostering a supportive and engaging learning environment.

This is a full-time remote position, open to candidates located anywhere in Mexico.

This job is for you if you are :

• A People Pleaser : You find joy in serving others and are dedicated to ensuring student satisfaction and happiness.
• A Communicator : Y ou have excellent English communication skills and can easily establish rapport with students.
• Tech-Savvy Troubleshooter : Not only are you comfortable with technology, but you can also perform minor tech troubleshooting, such as assisting someone with difficulties joining a Zoom session.
• Support Champion : You thrive on providing exceptional support and resolving issues to guarantee a seamless educational experience.
• A Community Builder : Y ou excel at fostering a supportive and engaging online environment for student interaction.
• A Facilitator : You are comfortable in mediating the communication between students and

Responsibilities :

Requirements

Benefits

Why You Should Join ELVTR :

Join Us :

If you take pleasure in going the extra mile to serve and delight others, and are passionate about providing a top-tier educational experience, we invite you to apply. Your enthusiasm for customer satisfaction and your knack for resolving issues will make you an invaluable asset to our team.

Due to the high volume of applications, we will only be able to respond to candidates whom we are interested in moving forward with. We appreciate your understanding and look forward to reviewing your application.

ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all, whether you join us as an employee or a contractor.