Billing and Collections

Overview

Company Description

Our mission is to empower businesses through strategic nearshoring solutions, we enable US companies to tap into a pool of highly skilled professionals, helping them maximize their efficiency and competitiveness in the global marketplace. Our commitment to cost-benefit advantages and hiring top talent ensures that businesses achieve optimal financial outcomes and reduce operational costs.

Responsibilities

• Generates revenue by determining charges, invoicing customers and forwarding invoices to customers.
• Secures revenue by collecting accounts; monitoring and pursuing delinquent accounts and making payment arrangements.
• Answers phones and assists customers.
• Obtains patient information from Consultant and determines patient invoice per written contracts by capturing services noted in Service Record; clarifying services with Consultants and Dispatch.
• Identifies responsible party by examining Service Record and Dispatch information.
• Issues invoice by entering service data; calculating charges; mail and / or scan and email invoices. Scan and email Progress Notes to Pharmacy contacts.
• Resolves billing issues by discussing contract with third-party payer (facilities); negotiating settlement.
• Collects delinquent accounts by establishing payment arrangements with patients; monitoring payments; following up with patients when payment lapses occur.
• Verifies validity of account discrepancies by obtaining and investigating information from Consultants, dispatch, and from customers; resolves valid or invalid authorized deductions by entering adjusting entries and by following procedures.
• Resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department.
• Summarizes receivables by maintaining invoice accounts; verifying totals; preparing reports for weekly A / R meeting.
• Reviews X-ray subcontractor invoices for accuracy, negotiates services and costs per contracts, forwards accurate invoices to Accounts Payable.
• Answer phones, gathers information from Facilities / Pharmacies (customers) and forwards information to Staffing; assists customers with needs when possible.
• Maintains operations by following policies and procedures; reporting needed changes.
• Maintains customer confidence and protects operations by keeping information confidential.
• Provides secretarial support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; maintaining equipment and supplies.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Accomplishes both personal and company goals and enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Maintains quality service by following organization standards.
• Avoids legal challenges by complying with legal requirements.
• Serves company and contributes to team effort by backing up other office positions, completing other assigned duties and accomplishing results as needed.
• Other projects as assigned by the billing / supply supervisor.

Qualifications

Additional Information

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