Overview
Direct message the job poster from Remote Latinos
To be considered for this role, your CV must be submitted in English. When recording your video introduction, please use a professional background and ensure the video is recorded horizontally . First impressions matter — present yourself clearly and professionally.
Salary Range
Job type : Full-time
Key Responsibilities
- Provide customer support for TaxNitro (GHL) via email, Zoom, and support portal.
- Record Loom video walkthroughs to help clients understand and use Tax Nitro effectively.
- Lead client onboarding : schedule, host, and follow up on onboarding calls.
- Complete Snapshot buildouts following our internal systems, SOPs, and checklists.
- Handle billing, admin tasks, and communicate updates to the team.
- If GHL Expert — doing custom buildouts for clients.
Top 3 Must-Have Requirements
Thorough knowledge of GoHighLevel.Great communication skills (written and verbal) — as they’ll be on Zoom with clients conducting onboarding calls.Tools & Software
GoHighLevelZoomSlackGSuiteLoomSoft Skills
Clear Communicator : Ability to explain workflows and features in simple, client-friendly language; able to communicate with the team clearly via Zoom / Slack.Detail Oriented : Ensures company processes are being followed and double checks work thoroughly prior to delivering to client.Resourceful : Looks for answers and attempts to solve problems by themselves prior to reaching out for solutions from other team members.Time Management : Ability to manage tasks efficiently & balance multiple projects.Positive Attitude : Friendly individual who makes the work environment enjoyable.Coachable : Open to feedback and eager to learn new features within GHL.90-day probation period, followed by salary re-evaluation.Bonuses provided once a year based on company and individual performance.Payroll : every other week (26 times a year).Seniority level
AssociateEmployment type
Full-timeJob function
Administrative, Quality Assurance, and SalesIndustries
Office Administration#J-18808-Ljbffr