Jefe de Áreas Públicas

What will I be doing?

As a Public Area Supervisor you are responsible for overseeing the cleanliness of public areas to deliver an excellent Guest and Member experience. You will also manage and train staff and organise regular deep‐cleaning tasks.

• Responsible for ensuring the cleanliness of all public areas
• Manage, train and develop the public‐area cleaners
• Carry out lost‐property procedures
• Manage customer‐service issues quickly and effectively
• Manage master keys in possession
• Organise regular deep‐cleaning tasks, e.g., monthly deep cleaning and carpet shampooing
• Report maintenance issues to the Maintenance / Engineering Department
• Patrol Front‐of‐House areas and public toilets regularly throughout the shift
• Work with other housekeeping managers, office coordinators, reception and maintenance to maintain good communication
• Ensure a thorough handover to housekeeping teams
• Carry out preventive maintenance on equipment
• Ensure team members comply with hotel security, fire regulations and all health and safety legislation
• Carry out any other reasonable task set by the hotel's management
• Provide excellent Guest service

What are we looking for?

A Public Area Chief serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‐service hotels and resorts to extended‐stay suites and mid‐priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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