Lead / Staff Data Scientist

Overview

LEAD / STAFF DATA SCIENCE

Mexico City - Latam

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We’re looking for an experienced Lead / Staff Data Scientist who will help us build predictive models and recommender systems using machine learning and statistical techniques to drive personalized marketing and customer experience. This Lead / Staff Data Scientist brings significant experience in designing, developing, and delivering statistical models and machine learning algorithms for targeting and digital optimization use cases on large-scale data sets in a cloud environment. They show rigor in how they prototype, test, and evaluate algorithm performance both in the testing phase of algorithm development and in managing production algorithms. They demonstrate advanced knowledge of machine learning and statistical techniques along with ensuring the ethical use of data in the algorithm design process. At Salesforce, Trust is our number one value and we expect all applications of statistical and machine learning models to adhere to our values and policies to ensure we balance business needs with responsible uses of technology.

Responsibilities

• As part of the Customer Targeting team within the Marketing Data Science organization, develop machine learning algorithms and statistical models to drive effective marketing and personalized customer experience - e.g., propensity models, uplift models, next-best recommender systems, customer lifetime value, etc.
• Own the full lifecycle of model development from ideation and data exploration, algorithm design, validation, and testing. Work closely with data engineers to develop modeling data sets and pipelines; deploy models in production, setup model monitoring and in-production tuning processes.
• Be a master in cross-functional collaboration by developing deep relationships with key partners across the company and coordinating with working teams.
• Collaborate with stakeholders to translate business requirements into technical specifications, and present data science solutions to technical and non-technical audiences across the organization.
• Constantly learn, have a clear pulse on innovation across the enterprise SaaS, AdTech, paid media, data science, customer data, and analytics communities.
• Assume leadership responsibilities and cover the end-to-end data science solution outside of model development. This includes driving projects to completion with minimal supervision, engaging with stakeholders to quantify impact, and planning roadmaps for future enhancements.
• Work independently to manage stakeholder expectations and explore alternative use cases to get better return on investment from the suite of predictive models.

Required Skills

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