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Software Engineer, IoT Reliability (remote in North America)

MLabsMexico

Hace 16 días

Tipo de contrato

Teletrabajo

Descripción del trabajo

Overview

We are on a mission to bring real estate online, starting with parking. We're building a unified, data-rich operating system that replaces broken parking machines and manual operations. This platform handles everything from payments and dynamic pricing to enforcement and analytics. As a Software Engineer, IoT Reliability , you will own the health and observability of our nationwide fleet of IoT devices. You will work with embedded systems, backend infrastructure, and site reliability to ensure our devices are always online and performing reliably.

Details

Location : Remote (North America)

Employment Type : Full-time

Travel : 20% travel for on-site work

What You'll Do

Design and implement systems to monitor, diagnose, and improve the health of our IoT devices at scale
Build internal tools and scripts for device setup, fleet observability, and QA automation
Contribute to backend services that support device integration, calibration, and reliability
Investigate and resolve fleet-wide issues by analyzing logs, metrics, and telemetry
Test and tune hardware products to ensure optimal performance
Conduct periodic health assessments and recommend improvements to firmware or deployment processes
Serve as the primary internal contact for hardware health, providing regular reports to the operations team
Collaborate with hardware and operations teams to propose architectural or process improvements
Author and maintain troubleshooting guides and internal playbooks
Travel occasionally for deployments and on-site debugging when necessary

Requirements

5+ years of professional software engineering experience

Experience managing distributed Linux-based hardware appliances or IoT fleets

Familiarity with observability and monitoring tools (e.g., DataDog, OpenTelemetry, Prometheus, Grafana)

Strong proficiency in Python and SQL, with experience shipping production-quality code

Track record of building internal tools, monitoring, or reliability platforms

Hands-on experience with Linux systems (e.g., dmesg, journalctl, systemd)

Background in wireless connectivity technologies (e.g., cellular, WiFi)

Excellent communication skills and the ability to translate complex technical findings into clear reports

Self-starter who thrives in a fast-paced, ownership-driven environment

Benefits

Salary : $160k - $190k

Equity : You will have a stake in the business you are helping to build

Visa sponsorship is not available for this role

Work remotely : This role is primarily remote, with the flexibility to work from anywhere in North America.

Unlimited PTO with a minimum of 10 days per year

Health insurance and 401k options

Home office setup reimbursement

Equality and Accessibility : At MLabs, we are committed to offering equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. If you need reasonable adjustments during any part of the hiring process or would like to see the job advert in an accessible format, please email human-resources@mlabs.city. MLabs Ltd collects and processes the personal information you provide for recruitment purposes only. This information is managed securely and in compliance with applicable data protection laws. Your data may be shared with clients and trusted partners where necessary for recruitment. You may request deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.

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Reliability Engineer • Mexico