Remote Account Manager

Are you a proactive, customer-focused professional with a passion for technology? servis.ai is seeking a full-time Account Manager to build strong client relationships, drive customer success, and identify opportunities for growth within our SaaS platform.

Key Responsibilities :

• Client Relationship Management : Develop and nurture strong, long-term relationships with clients, serving as their primary point of contact and trusted advisor.
• Customer Success & Satisfaction : Ensure clients get the most value from Servis.ai by understanding their needs, proactively addressing concerns, and guiding customers through best practices to maximize their success with Servis.ai.
• Performance & Adoption Monitoring : Track client engagement, adoption, and key performance metrics, providing regular reports and actionable insights on account health and opportunities for improvement.
• Renewals & Contract Management : Manage contract renewals and compliance, ensuring a seamless process while maintaining strong client relationships.
• Proactive Issue Resolution : Anticipate challenges and work swiftly to resolve issues, ensuring a smooth and positive client experience.
• Account Strategy & Coordination : Collaborate with internal teams to deliver a seamless experience and drive customer success.

Qualifications :

positive and team-oriented mindset.

Why Join Us?

At Servis.ai, we’re passionate about helping businesses streamline their operations with cutting-edge AI technology. As part of our Account Management Team, you’ll play a crucial role in shaping customer success, fostering long-term partnerships, and contributing to our company’s growth. Enjoy a collaborative team, remote flexibility, and the opportunity to grow within a fast-moving SaaS environment.

If you’re looking for an exciting role where you can make a real impact, we’d love to hear from you!