Customer Service / Logistics Analyst

Descripción y detalle de las actividades

Are you looking to start your career in the manufacturing industry? If so, this is the job opportunity you have been looking for. This is a key role to work closely with different departments to ensure correct follow up on shipping related items.

MAIN FUNCTIONS:

1.- Based on General Knowledge of the Company’s Products (Goods and/or Services) acts as the Customer’s contact regarding Billing, Warranty Services, Product Specifications as well as Scheduled Shipping and Shipping Information.

2.- Handles all inquiries from Customers performing extensive research and/or Coordinating with other Departments as required obtaining solutions.

3.- May Coordinate Product Returns for exchange or rework.

4.- Formulates the required Reports and Prepares General Correspondence.

5.- Meets the Established Procedures and the Policies of the Organization.

Experiencia y requisitos

REQUIREMENTS:

• Education: Technical Studies or Bachelor´s Degree.
• No previous experience required. 6 months - 1 year of warehouse or shipping experience desired.
• Advanced English level is a must.
• Able to use Microsoft Applications such as Excel, Word, Outlook, etc.
• Able to commute to Rosarito facility.

Beneficios

• Beneficios de acuerdo a la LFT
• Seguro de vida
• Fondo de ahorro
• Seguro de gastos médicos
• Utilidades garantizadas
• Caja de ahorro
• Comedor
• comedor
• Otros