Senior Specialist, Knowledge Management (Private Equity)

Overview

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Extraordinary teams are at the heart of our business strategy, but these don't happen by chance.

They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment.

We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU'LL WORK WITH

You'll join the Product, Practice and Knowledge (PPK) department as part of the Knowledge Management team and you'll work with a variety of different Practices at Bain, broadening your skillset and leveraging industry knowledge across various industries and capabilities.

"Practices" are how we group and organize our solutions and products based on our clients' industry or business function.

They're integral to how we win and deliver results to our clients and are a key strategic priority within our firm.

The Knowledge Management team is critical to harnessing the best of our consulting staffs' individual and collective expertise, making it possible for us to deliver extraordinary results for our clients.

The Private Equity Group (PEG) supports Bain's clients across the entire deal value chain, serving as a trusted advisor to PE Funds and portfolio company management.

The role reports to the Global PEG Knowledge Manager.

What You'll Do

Equip Partners in the firm and consulting staff with relevant expertise and resource recommendations

Provide value-added front-line support to case teams by sharing curated "best of" Bain content, experience and perspectives

Identify and connect experts within the Bain network to consulting teams

Collaborate with Information Services or Practice Centers of Excellence to collectively provide consultants the best consolidated view of our internal and external knowledge

Develop and package summary documents and provide updated or bespoke analysis

Lead the capture and sharing of the practice knowledge base

Capture and process knowledge onto our global intranet platform from client development and case team efforts

Coordinate with other Knowledge Specialists to identify cross practice content priorities and identify gaps in the knowledge base

Communicate with case teams and practice affiliates to understand work and solicit most relevant content

Manage metadata to facilitate user searching.

Manage inputs to improve advanced analytics and AI output

Package and codify our best thinking into insights

Collaborate with practice team members to fill content gaps through new product development and deployment

Manage and maintain practice page(s) on the intranet; ensuring our best materials are represented and shared

Oversee Knowledge Associate in managing and maintaining the knowledge base

Use AI tools to accomplish portions of the role.

Experiment with new and existing AI tools to improve work processes

Contribute to the development and execution of the practice strategy

Analyze, understand and interpret underlying drivers of practice performance

Support content planning and logistics for annual practice meetings

Drive practice affiliate engagement, including preparation for experience-sharing calls and publications

Actively contribute to the practice and broader PPK team

Participate in (and sometimes lead) global team trainings, group projects, experience sharing, mentoring, and other initiatives

Assign, review, and provide feedback on junior practice member's work, who are often located in another Bain office.

Manage day to day workplan for junior team members and provide coaching and development

About You

BA or equivalent undergraduate degree with strong academic credentials

Preferred 3+ years of professional experience

You're intellectually curious and excited to learn more about Private Equity

You have strong analytical abilities and experience bringing innovative and 'outside the box' approaches to problem solving

You enjoy working in a fast-paced and sometimes demanding environment, and you have the ability to juggle multiple priorities

Attentive to detail and very organized.

You're known for your high-quality work

You are a regular user of AI tools and have a growth mindset about their use

You can self-motivate and work autonomously, while appreciating guided coaching and collaborative teaming

Superior customer service attitude

You keep a positive mindset and high levels of energy and enthusiasm

Strong communication and presentation skills.

You can engage with senior business executives and team with colleagues across the globe and in different time zones

Strong proficiency in Microsoft Excel, PowerPoint, and Word

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