Program Director - Spanish Speaker (Fully Remote)
We are seeking a strategic and experienced Program Director to lead complex client engagements, manage cross-functional teams, and drive successful project delivery in a fast-paced environment. The ideal candidate will have a strong background in program management, a deep understanding of the insurance industry, and the ability to build and maintain strong client relationships. Exceptional leadership, communication, and analytical skills are essential for success in this role.
What You Will Do
- Engage and manage relationships with clients and stakeholders
- Lead project planning sessions with internal and client staff
- Support solution proposals for client pursuits, proposals, and PoCs
- Participate in proposal and POC processes (i.e. design, submission and review)
- Support the creation of contracts and related communication with clients
- Identify and help secure growth opportunities for existing clients
- Manage relationships with clients and stakeholders
- Lead the team to reach objectives and manage resources in an Agile way (Scrum / Kanban) using backlogs, planning, retrospectives
- Regular / weekly project reviews and reporting with key metrics about team and project status
- Oversee all incoming and outgoing project documentation
- Identify and manage issues, risks, assumptions, and dependencies
- Continuously optimize and improve processes and the overall approach where necessary
- Prepare and present regular reports, performance metrics, and key insights to senior management and relevant stakeholders
- Any other tasks as may be assigned
What We Need
Bachelor's degree in Business Administration, Insurance, Technology, or a related fieldMinimum of 7 years experience as a program director or project manager, with a minimum of 2 years as a program directorWorking knowledge of MS Office and program management tools (e.g., Jira, Confluence, Basecamp, MS Project)Solid insurance knowledge is a mustPMP certification is highly preferredStrong understanding of project / program management techniques and methodsExcellent knowledge of performance evaluation techniques and key metricsStrong data analysis, reporting and budgeting skillsStrategic business acumen with analytical mindset and problem-solving abilitiesExcellent organizational and leadership skillsExcellent communication skillsAbility to work in a fast-paced, innovative environment with changing priorities and tight deadlinesWillingness to travel as required for customer meetings and industry eventsFluent in SpanishOpen to working in Central European Time or adjusted hours in Central TimezoneAbout Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&CWe are winners of Insurtech of the Year in Asia and other awards globallyWe work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many moreWe are an international, diverse team of over 120 people with 30 nationalities, with team members working remotely worldwideWe are fully funded and backed by reputable VC funds and strategic institutional investorsWe have a global presence in Asia, EMEA and the AmericasWe have grown our annualized revenue by over 30x since January 2021We are committed to building a workplace that values diversity of thoughts, expressions, and perspectivesWhy You’ll Love Working Here
Fully remoteFlexible leaveInternational environmentCompetitive remuneration packagePerformance bonusStock options after 6 monthsCompany activities and eventsLearning and development planRemote work allowanceBy submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo's Privacy Notice and you consent to the processing of your data as part of this application.
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