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Customer Experience Ambassador
beBeeCustomerServiceQuerétaro, Querétaro de Arteaga, MexicoHace 16 días
Descripción del trabajoA minimum of 1-3 years' experience in a relevant customer-facing role. Excellent verbal and written communication skills, with the ability to adapt to diverse situations. Proven ability to multitask, prioritize and organize work efficiently.
As a key player in our customer-facing team, you will be responsible for delivering exceptional service to our customers via various communication channels.
Responsibilities
- Engage with customers through phone, email and chat, providing timely and accurate solutions to their queries.
- Utilize your product knowledge to address questions on pricing, availability and other related topics.
- Collaborate closely with internal departments to ensure seamless customer experience.
- Effectively manage data entry across multiple platforms.
Qualifications
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Customer Experience • Querétaro, Querétaro de Arteaga, Mexico