About the Role
You are responsible for administrative, management and organization of complex and potentially high-risk Proposals and Contracts on behalf of Elsevier Research Solutions Sales team. Act as the liaison between Sales, Account Support, Customer and Legal with a primary focus on Customer Satisfaction.
Responsibilities
- Support Legal with general transactional sales contracts, reviewing existing sales agreements and other documentation, while leveraging internal policies and toolkits, as well as legal knowledge
- Lead initial contract negotiations, perform contract management and customer contact, as necessary, to provide proper contract fulfillment aligning with company policies, legal, and customer requirements
- Manage executed contracts by working closely with the sales teams and finance to identify, develop and negotiate work required by the customer that is outside of the signed contract
- Identify, Develop, and Implement strategies for increasing efficiencies on assigned projects.
- Prepares contracts, amendments & renewals. Customizes all documents to accurately reflect services to be provided, oversees finalization of documents and distributions to the customer and internal departments
- Maintains Systems, not limited to but includes CRM data entry facilitating invoice generation and accurate reporting
Requirements
Have proven sales contracting and proposals experiencePossess Bachelor’s, JD or Paralegal certificationHave experience with Salesforce / Siebel or other CRMPossess In-depth knowledge of the contracting process with IT / SaaS related productsHave the ability to analyze and recognize potential sales obstacles and recommend solutionsBe fluent in English, Spanish and Portuguese, with excellent written and verbal communication skills.Work in a way that works for you
We promote a healthy work / life balance across the organization. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, family leave and tuition reimbursement, we will help you meet your immediate responsibilities and long-term goals.
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productiveWorking with us