Senior Site Reliability Engineer

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Incode is the leading provider of world‑class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.

Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.

We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn‑status scale‑up!

About Incode

Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI‑powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction‑free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product‑marketing leader who can turn breakthrough technology into a category‑defining narrative.

The Impact You’ll Make

As a Senior Site Reliability Engineer at Incode, you will be the backbone of our cloud infrastructure. You’ll architect and evolve scalable, cloud‑native systems that power secure and seamless identity experiences, leveraging Kubernetes, Terraform, and AWS. Your work will accelerate deployments, fortify monitoring and observability, and ensure reliability at global scale. Partnering closely with our developers, you’ll transform complex challenges into resilient, automated solutions that keep our applications highly available and performant. You will be a key enabler of speed, trust, and innovation—driving how Incode builds, delivers, and scales AI‑driven identity verification for the world.

What You’ll Own & Drive

• Cloud‑Native Infrastructure – Design, implement, and maintain Kubernetes‑based environments that deliver scalability, resilience, and security.
• Infrastructure as Code (IaC) – Implement and manage Terraform‑driven automation to ensure consistency, repeatability, and reliability across all client deployments.
• Production Reliability – Troubleshoot and resolve issues in live environments, minimizing downtime and ensuring seamless customer experiences.
• Monitoring & Logging – Build and optimize observability solutions with Prometheus, Loki, ELK, or similar stacks, tailoring systems to business and performance needs.
• Engineering Standards – Contribute to and refine internal best practices, methodologies, and automation frameworks that elevate the DevOps culture.
• Continuous Innovation – Stay on top of AWS and DevOps advancements, introducing new tools and approaches that enhance speed, efficiency, and scalability.

The Qualities That Set You Apart

Your Background

Why Incode?

Ready to ignite the future of trust? Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.

Aspects of our Culture :

Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.

We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Product Management

Industries

Software Development

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