Senior Support Engineer

Company DescriptionTechnology is our how.

And people are our why.

For over two decades, we have been harnessing technology to drive meaningful change.

By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.

From prototype to real-world impact - be part of a global shift by doing work that matters.Job DescriptionAre you a Java expert with a passion for supporting enterprise applications and solving real-world business challenges?

At Endava, we're expanding our Application Management Support (AMS) capabilities to support one of our key clients in the financial sector, and we're looking for a Java Application Support Engineer with experience or interest in Documentum, a leading enterprise content management platform.In this role, you'll help ensure the stability, reliability, and evolution of mission-critical Documentum-based systems.

From implementing new features to resolving complex issues and working hand-in-hand with cross-functional teams, you'll play a central role in delivering consistent value to our client.What You'll DoSupport and enhance applications built on or integrated with DocumentumImplement new functionalities required by the businessInvestigate and resolve defects, ensuring timely fixes with minimal impactPerform functional testing on implemented changesCollaborate with QA, Product, DevOps, and release teams to prioritize and resolve issues efficientlyWrite secure, maintainable Java code aligned with performance and scalability needsMonitor application health and support deployment activitiesProvide clear, consistent updates on task progress and blockersQualifications 5+ years of hands-on Java experience, ideally supporting enterprise systemsExperience working with Documentum or other ECM platforms is a big plusStrong SQL and familiarity with relational databases like Oracle, MS SQL, or PostgreSQLExperience working with RESTful APIs and web-based backend systemsBackground in application support, troubleshooting, or system administrationSolid understanding of software design principles (SOLID, design patterns, refactoring)Awareness of project lifecycle and operational workflowsStrong communication, time management, and client-facing skillsProactive problem-solving mindset and a collaborative spiritAdditional InformationDiscover some of the global benefits that empower our people to become the best version of themselves : Finance : Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;Career Development : Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;Learning Opportunities : Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;Work-Life Balance : Hybrid work and flexible working hours, employee assistance programme;Health : Global internal wellbeing programme, access to wellbeing apps;Community : Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.At Endava, we're committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best.

We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers.

Hiring decisions are based on merit, skills, qualifications, and potential.

If you need adjustments or support during the recruitment process, please let us know.