Regional Manager, Mexico
We are seeking a highly skilled and experienced Regional Manager to oversee the comprehensive management of a specific region in Mexico. This role is responsible for ensuring operational excellence, supporting staff development, maintaining brand image, and driving profitability through effective leadership, operational efficiency, and strategic planning.
Main Responsibilities :
- Conduct regular point of sale visits to ensure operational consistency, visual merchandising standards, and adherence to brand guidelines.
- Mentor Managers and Promotores on effective leadership, customer service techniques, and performance improvement.
- Monitor and analyze point of sales performance, identifying opportunities for increased sales and profitability.
- Ensure point of sales implement weekly operational and merchandising directives.
- Support point of sale coverage during emergencies, turnover, or high-traffic periods.
- Coordinate and schedule physical inventories with point of sales teams, manage product transfers between points of sale, damaged merchandise, and seasonal returns.
- Review weekly counts, monthly scans, and compile final inventory results, identify and implement solutions to improve inventory accuracy and reduce shrinkage.
- Conduct interviews for new hires, propose staffing structural changes when needed, oversee scheduling, time control, and vacation approvals.
- Train staff on-site, ensure completion of mandatory online training programs, conduct annual performance evaluations and provide mentorship to staff.
Core Competencies :
Leadership and team managementStrategic planning and operational executionStrong analytical skills for inventory and financial performanceCustomer-focused mindset with excellent problem-solving abilitiesProficient in visual merchandising and brand standardsEffective communication and collaboration with cross-functional teams