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▷ Solo Quedan 15h : Customer Support Specialist...

beBeeCustomerGuadalajara, MX

Hace 2 días

Descripción del trabajo

Customer Service Representative Job Role

We are seeking a highly skilled and experienced Customer Service Representative to join our team. The ideal candidate will have a proven track record of providing exceptional customer support, exceeding quota, and utilizing strong phone contact handling skills to resolve customer issues efficiently.

Key Responsibilities :
Provide customer support via phone calls, emails, or live chats.
Utilize active listening skills to understand customer needs and concerns.
Resolves customer complaints in a timely and professional manner.
Develops and maintains positive relationships with customers through effective communication and follow-up.

Requirements

To be successful as a Customer Service Representative, you must possess the following skills and qualifications :

High school diploma or equivalent required; bachelor's degree preferred.

Minimum 2 years of experience in customer service, preferably in a call center environment.

Excellent communication, interpersonal, and problem-solving skills.

Ability to work in a fast-paced environment and prioritize tasks effectively.

Familiarity with CRM systems and practices is an asset.

Benefits

As a valued member of our team, you will enjoy the following benefits :

Competitive salary and bonus structure.

Opportunities for career growth and advancement.

A comprehensive benefits package, including medical, dental, and vision coverage.

A generous paid time-off policy and holidays.

This is an excellent opportunity to grow your career in a dynamic and supportive environment. If you are a motivated and customer-focused individual who thrives on challenges, we encourage you to apply.

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Customer Support Specialist • Guadalajara, MX