Quality Plant Engineering Leader Job Description
Job Purpose : In order to guarantee customer satisfaction, including warranty results in-field and the plant efficiency, the Quality Plant Engineering Leader (QPEL) leads / supports the warranty convergence within their perimeter, leads / supports the manufacturing plant internal quality convergence, supports Supplier Quality within plant perimeter, and manages the product / process evolutions in serial life (mass production and windows), as well as supports plant launch activities .
Location : The Quality Plant Engineering Leader (QPEL) is expected to maintain a daily on-site presence at the plant to ensure effective operational support and coordination.
Reporting Structure : The Quality Plant Engineering Leader (QPEL) is a direct report to the designated leadership function within Product Development Team (PDT) meta-function – which may vary by organization – and has a dotted line report to the Quality Plant Engineering Manager (QPEM) or Quality Plant Manager (QPM) in Mechanical Plants; while strategically aligned with PDT, the QPEL receives primary operational guidance and day-to-day direction from the QPEM and QPM.
They supervise the Quality Plant Engineering (QPE) team in charge of their perimeter, where QPEs are available.
Principle Relationships
Main working relationships – With Whom? Why? ( Correspondence Frequency )
- Daily Operational Production interface with Quality Plant Manager (QPM) and their team, Control Tower, and Manufacturing Operations, to address quality issues in serial life and windows.
- Daily operational supervision of QPE to drive skills development, training, and growth of competency, if applicable.
- Weekly cadence with Manufacturing Chief Engineer (Change Management Leader in Mechanical Plants) and QPE to manage product / process evolutions in serial life (running changes and windows).
- Regular meetings with their Quality Meta-function / Hierarchical Manager (minimum 1 / month)
- Regular meetings with cross-functional team, including PDT, Cross Car Line and Project (CCLP), MFG / VPE / GAPE, SQ, to expedite progress of 7 diamonds projects.
- Support supplier quality performance monitoring and issue resolution through data tracking, action plan validation, cross-functional coordination (including Supplier Obeya), and escalation processes, while ensuring follow-up of non-conformities
- Regular meetings with PDT and Industrialization teams to support the progress during launch, as needed
- Regular interactions with Dealership Networks, in conjunction with Control Tower, to support warranty improvement activities and issue resolution
- For Mechanical Plants, regular meetings with Propulsion Chief Engineers in charge of their components and Propulsions Serial Life Quality Managers (SLQMs) to support warranty improvement activities and issue resolution
Operational Context
Quality Plant Engineering Leader (QPEL) :
Represents the Voice of the Customer in the Manufacturing Plants, driving proposals for product / process modificationsContributes to improving the quality of 0kM and customer vehicles, drives continuous improvement, and strives to achieves their KPI targets within their perimeterNeeds great responsiveness in order to achieve quality and production targetsSupports the QPEM to propose hold and market decisionsProvides technical support and facilitates discussions with Manufacturing Operations and SuppliersDevelops technical plant park rework procedures, in coordination with PDT, to avoid retouch costs and delayed customer deliveryPost launch and windows, support retrofit activities to ensure vehicles are updated with correct hardware and software, includingCore Missions and Activities
Main Activities :
Build and manage the QPE team’s workload, prioritizing and allocating tasks, where applicableEnsure team efficiency through structured problem solving (5P, 7 Diamond, Kepner-Tregoe, Shainin Red X)Support QPEM in KPI convergence and team coordination (QPM in Mechanical Plants)Conduct skills mapping and succession planning, developed in collaboration with QPEM and QPMDrive triage and resolution of systemic and plant-controllable quality issues within their perimeterIn Field Quality Monitoring
Achievement of quality KPIs within their assigned perimeter through effective monitoring, escalation, and corrective action implementationOversee supplier quality engagement, customer feedback loops, and plant dealership networks via Customer and Supplier ObeyaProcess quality data using tools such as Palantir and Supplier Ticket IT toolsTimely completion of warranty claims analyses , part analyses, and part reports by their teamTechnical documentation and support for Yard Holds and Product Related Issues (PRIs), including coordinating Process Sign-Off and Inspection / Rework Procedure completion, supporting daily technical calls, and expediting the 7 diamondsFor Mechanical Plants, coordinate with Chief Engineers and Serial Life Quality Manager (SLQM) to validate field issues and ensure timely containment and resolutionSupport the deployment of field campaigns in coordination with Control TowerSuppliers Relationship
Participate in Supplier Obeya and coordinate with supply chain and purchasing.Ensure traceability of breakpoints in tools (PLM / GIMs / Supplier Issue Management IT tools ) related to supplier and manufacturing issues within the Stellantis facilitiesPilot suppliers for rollback and containment in case of non-conformitiesValidate supplier action plans andInternal Quality Improvement
Ensure quality management of sensitive processes within their perimeter (e.g., torque, noise, geometry, sealing, EOL test monitoring, etc.) by achieving Plant Quality Indicators through effective monitoring, timely escalation, and implementation of corrective actions – responsibilities may vary on regional requirements between Manufacturing and QualitySupport the implementation and maintenance of process and product controls to meet vehicle and system functional objectives (e.g., ADAS, BSR, FEA). For Mechanical QPEL, this includes final assembly standards such as machining, leak tests, cold tests, and torque to turn.Support the plant in securing production by
Assisting with Diamond 1-4 summaries (internal and supplier NCs)Leading rollback actions with suppliers in case of confirmed NCsImplementing containment or rework solutions to protect the customerFormalizing and handing over redesign remedies (Diamonds 5-7)Ensure feedback and lessons learned are communicated to the Design team (e.g., design for manufacturing issues)Ensure adherence of manufacturing quality standards and technical requirements that affect their perimeterBe a guarantor of the robustness of the plant monitoring plan :
Implement and relay the monitoring plan.Facilitate performance of control / rework stations.Conduct Layered Process Audits (LPA) and plant maturity audits, and track reconvergence actionsOur Benefits - Designed with You in Mind
Comprehensive Health & Well-being Coverage
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.
Generous Paid Time Off
We believe in work-life balance. That’s why we offer : 17+ paid holidays, including shut-down from December 24 th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.
Competitive Retirement Savings Plans
We help you plan for the future with :
An employer match on contributions to your 401k, Roth, and Catch-Up plansAn employer contribution, even if you don’t contributeIncome Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.
Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.
Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.
Support for Your Growth and Giving Back
We believe in investing in your future and your passions :
Tuition reimbursementStudent loan refinancing programs18 paid volunteer hours each year to make a difference in your communityAnd so much more!
When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.