Job Summary :
We are seeking a highly skilled Citrix Administrator with mid to senior-level experience to manage, maintain, and optimize our Citrix infrastructure across a dynamic enterprise environment. The ideal candidate will bring deep expertise in Citrix Virtual Apps and Desktops, Netscaler (ADC), and supporting technologies, ensuring high availability, performance, and secure access for end users.
Key Responsibilities :
- Administer, maintain, and support Citrix Virtual Apps and Desktops (CVAD) environments, including Citrix Studio, Director, StoreFront, Delivery Controllers, and Citrix Workspace .
- Manage and configure Citrix ADC (formerly NetScaler) for load balancing, gateway, and remote access.
- Maintain and troubleshoot Citrix Profile Management , Group Policies , and user session performance .
- Deploy and manage Windows-based VDI images and application publishing using Citrix tools.
- Monitor, tune, and optimize system performance, ensuring high availability and reliability .
- Manage patching, upgrades, and lifecycle management of Citrix infrastructure components.
- Collaborate with security and compliance teams to ensure secure access, audit readiness , and adherence to organizational standards.
- Create and maintain detailed documentation for architecture, configurations, SOPs, and recovery plans.
- Provide Tier 3 support for escalated incidents and troubleshoot complex issues involving Citrix, Active Directory, Group Policy, or virtualization layers.
- Participate in business continuity, DR testing , and infrastructure automation initiatives.
Required Qualifications :
4–8 years of experience in IT infrastructure with 3+ years hands-on Citrix administration experience.Expertise with :Citrix Virtual Apps and Desktops 7.xCitrix ADC / NetScalerCitrix Provisioning Services (PVS) or Machine Creation Services (MCS)Windows Server 2016 / 2019 / 2022Active Directory, DNS, DHCP, and Group PolicyExperience supporting multi-site, distributed environments with 500+ concurrent users.Strong knowledge of PowerShell scripting for automation and configuration.Familiarity with Azure Virtual Desktop (AVD) or Citrix Cloud a plus.Solid understanding of ITIL-based service management , change control, and incident response.Preferred Qualifications :
Citrix certifications (e.g., CCA-V , CCP-V , or CCE-V )Experience with VMware , vSphere , or Hyper-V infrastructureKnowledge of monitoring tools such as Citrix Director, Splunk, or SolarWindsExposure to FSLogix , Ivanti , or App Layering solutionsSoft Skills :
Excellent problem-solving and troubleshooting abilitiesStrong communication and documentation skillsProactive mindset with attention to detailAbility to work independently and collaboratively in cross-functional teams